You may return any item within 30 days of delivery for a full product-price refund as long as the item is in new condition, with original packaging and accessories. Please contact Customer Service to request an RMA number and the Return Address. Upon receipt of your returned item with shipment notice, we’ll issue a credit and notify you by email.

*For orders that were shipped free, if the returned items cause your original order to fall below $59, we will subtract the original shipping costs from the amount to be credited.

Incorrect, Damaged or Defective Item?
Please contact us immediately by phone toll-free or through our Contact Form so we can send you a replacement. We’ll also provide free return shipping if the return is a result of our error. If you purchased your product more than 30 days ago AND/OR after using it, it is defective, please contact the manufacturer at:

Thermophore / Battle Creek Equipment - 800.253.0854
Hunter - 888-830-1326
Aircast - 800-526-8785
Elta / Swiss-American Products, Inc. - (800) 633-8872.
Ameda / Hollister Inc - 800-323-4060
PhytoPharmica, Inc. - (800) 376-7889
Nature's Bounty - 800-645-5412
Karina - 800-452-7462
Miller Pharmacal - 800-323-2935
Austin Air - 800-724-8403.
NQ Environmental, Inc. - 800-837-8650
Spenco - 800-877-3626
Honeywell Purifiers - 800-332-1110

Questions or Concerns?
Feel free to contact us by phone toll-free or through our Contact Form – we look forward to helping you.